Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

your purchasing can't not be complete

I went to cvs and buy a 100$ apple gift card, i recharge on my account, then i go in to the game (subway surf), i can't buy anything, but when i go to the itunes store, i can buy a song or a movie, why i can't use at the game?

iPhone X, iOS 16

Posted on Sep 1, 2023 12:24 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2023 2:11 PM

I went to cvs and buy a 100$ apple gift card, i recharge on my account, then i go in to the game (subway surf), i can't buy anything,

Are you talking about this app?


See -> How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)

 

When redeeming a gift card, (1) the amount will be credited to your Apple Account balance and (2) then you need to set your Apple Account balance as your default payment.


(1) See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)


(2) See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)



You can have a credit card / debit card on file and an Apple Account balance.

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.


If you have enough money in your Apple Account balance, all you have to do is -> you need to set your Apple Account balance as your default payment.


See -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



and ⤵️

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


1 reply
Question marked as Top-ranking reply

Sep 1, 2023 2:11 PM in response to xianxuanchen

I went to cvs and buy a 100$ apple gift card, i recharge on my account, then i go in to the game (subway surf), i can't buy anything,

Are you talking about this app?


See -> How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)

 

When redeeming a gift card, (1) the amount will be credited to your Apple Account balance and (2) then you need to set your Apple Account balance as your default payment.


(1) See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)


(2) See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)



You can have a credit card / debit card on file and an Apple Account balance.

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.


If you have enough money in your Apple Account balance, all you have to do is -> you need to set your Apple Account balance as your default payment.


See -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



and ⤵️

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


your purchasing can't not be complete

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.