GRAYED OUT MUSIC THAT I BOUGHT ON CD

Hi ,

Let's see how we can help you with getting your music back so you can enjoy listening again.

Usually when songs are grayed out it's because the Music library can't locate the file. Take a look at this link for help with getting the songs synced back to your iPhone again.

• If songs are missing from your music library after you turn on Sync Library - Apple Support

If you are still unable to listen to the songs, let us know what message you see when you try to play one of them.

Take care!

Hi Appleisstartingtobecomeajoke,

Songs uploaded from CDs would need to be present on a computer using your account and playable on said device. To clarify, are you able to play these tracks on the computer they were loaded to? It may be necessary to complete these steps from the previously mentioned article to update your library for those songs:

"Search for the missing song on your computer

1. Search your Mac or PC for the missing song.
2. If you find the missing song, drag the song to the Apple Music app or iTunes.
3. In the Apple Music app or iTunes, choose File > Library > Update Cloud Library."

Once the songs are properly loaded or identified and playable on the computer, use the Update Cloud Library to sync those changes to your other devices.

Regards.

Hi,

From here, if the issue persists we'd advise contacting Apple Support to take a closer look.

• Get Support

Cheers!