Car Play - No Audio Prompts in Maps During Phone Calls

It seems like you've done some thorough troubleshooting steps to isolate the issue with audio prompts during phone calls while using CarPlay on your iPhone 14 Pro. Since you've tested multiple cables and verified that it works with an Android device, it does appear to be a specific issue with your iPhone.

Before considering a factory reset, here are a few additional steps you can try:

1. Check CarPlay settings on your iPhone. Go to "Settings" > "CarPlay." Select your car's system from the list and ensure that "Allow CarPlay While Locked" and "Show in CarPlay" are enabled for the apps you want to use (Apple Maps and Google Maps).
2. Sometimes, issues can be related to the car's infotainment system. Ensure that your car's firmware is up to date by checking with the car manufacturer or dealer.
3. If none of the above steps work, you may want to contact the car manufacturer's customer support or visit a dealership. They might have specific recommendations or updates related to CarPlay integration with your car model.
4. Reach out to the manufacturer of your car and inquire about any known issues or updates related to CarPlay functionality with your specific car model.
5. If possible, visit your car dealership and demonstrate the issue to them. They might be able to provide more immediate assistance and potentially identify if it's a compatibility issue with your car's infotainment system.
6. Check online forums, communities, and user groups dedicated to your car model and iPhone CarPlay compatibility. Other users with the same car may have experienced similar issues and can offer suggestions or solutions.
7. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
   1. Restart the device. That's it.
   2. Still not solved --> Force restart iPhone - Apple Support
8. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
   1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
   2. You can return settings to their defaults without erasing your content.
   3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
9. Make sure you have the latest updates installed.
   1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
   2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)

If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.

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