Bought brand new, not charging or turning on, followed all steps above

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Bought brand new, not charging or turning on, followed all steps above

Bought brand new Apple Watch SE and it will not charge or turn on. I tried all the steps I could that were provided on the website. The only one I couldn’t do was try a different charger, I only have the charger it came with.

Apple Watch SE

Posted on Sep 2, 2023 4:18 PM

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Answer 1

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Rudegar

Level 10

180,216 points

Sep 3, 2023 1:43 AM in response to Ameliab2

I'd say the options are

test with a charger from a friend/relative or the likes
return it under warranty Legal - Hardware Warranties - Apple

and Returns & Refunds - Shopping Help - Apple

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Answer 2

Tesserax

Level 10

157,896 points

Sep 3, 2023 7:44 AM in response to Ameliab2

Where did you purchase this Apple Watch from? Directly from Apple or an Apple Authorized Reseller, or from another third-party seller?

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Bought brand new, not charging or turning on, followed all steps above

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