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can't sync imessage from iphone to mac

I've looked on Apple Support and tried various solutions, none worked. I'm signed into iMessage on MacBook and iPhone with the same account info

MacBook Air 13″, macOS 13.5

Posted on Sep 2, 2023 3:58 PM

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Question marked as Best reply

Posted on Sep 3, 2023 8:21 AM

Connecting to Wi-Fi is the initial step, followed by establishing an internet connection.


However, it's important to note that connecting to Wi-Fi does not automatically guarantee an internet connection. In the event that you are unable to connect to Wi-Fi, the issue may stem from settings on your iPhone or the router/modem.


On the other hand, if you are unable to establish an internet connection despite being connected to Wi-Fi, the problem is likely related to the settings on your router/modem. In such cases, it is advisable to promptly contact your Internet Service Provider (ISP) for assistance.



Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...



For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


2 replies
Question marked as Best reply

Sep 3, 2023 8:21 AM in response to DurangoDoug

Connecting to Wi-Fi is the initial step, followed by establishing an internet connection.


However, it's important to note that connecting to Wi-Fi does not automatically guarantee an internet connection. In the event that you are unable to connect to Wi-Fi, the issue may stem from settings on your iPhone or the router/modem.


On the other hand, if you are unable to establish an internet connection despite being connected to Wi-Fi, the problem is likely related to the settings on your router/modem. In such cases, it is advisable to promptly contact your Internet Service Provider (ISP) for assistance.



Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...



For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


Sep 3, 2023 8:20 AM in response to DurangoDoug

The hyperlink located at the top of the page you accessed before submitting your question here is positioned under the section labeled "Related Article." It's possible that this article could have contained the information you were seeking.


To assist you more effectively, could you please specify which specific portion of the article wasn't clear to you? Unfortunately, the details you've provided are quite limited, making it challenging to accurately determine the exact issue you encountered. If you could provide additional context or information, I'd be better equipped to help you address the problems you're facing.



You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.



can't sync imessage from iphone to mac

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