I am unable to purchase games even while having balance on my Apple Account

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Miller32__ Author

Level 1

5 points

I am unable to purchase games even while having balance on my Apple Account

I have money on phone but I’m not able to purchases inside the games it’s telling me to contact apple support/iTunes

[Re-Titled by Moderator]

iPhone 13, iOS 16

Posted on Sep 3, 2023 5:24 AM

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Answer 1

Top-ranking reply

turingtest2

Level 10

274,988 points

Sep 3, 2023 5:38 AM in response to Miller32__

This is a user to user support forum. For anything billing related use iTunes - Official Apple Support.

tt2

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Answer 2

Jul 9, 2024 1:04 PM in response to Miller32__

Hi there!

I understand how frustrating it can be when you're unable to purchase games on your iPhone despite having money in your account. I recently faced a similar issue and found a useful guide that helped me resolve it. You can check out the steps provided in this article: How to Resolve Issues When Unable to Purchase Games on iPhone.

The guide covers various troubleshooting steps that might help you fix the problem before needing to contact Apple Support.

Hope this helps!

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I am unable to purchase games even while having balance on my Apple Account

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