Issue with Proximity Sensor during calls - Continued v2
See also the initial thread Issue with Proximity Sensor during calls
Thank you.
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PM G5, iMac, iPods, Mac OS X (10.6.4), Mac OS 9.2.2
PM G5, iMac, iPods, Mac OS X (10.6.4), Mac OS 9.2.2
dbk9999 wrote:
They claimed a proximity sensor issue was a SOFTWARE issue????
This is a way too convenient excuse for anything they can't figure out.
hello again dbk9999,
I always turn on the speakerphone which is a sensor problem. I use callguard correctly and never a touch. But there is one thing I always do and someone on macrumors has noticed something to do with it. As I mentioned previously, after starting a call I almost always put the call on speakerphone until the person answers. Then I go off. This person has found this issue and I can duplicate it easily. This represents a good proportion of my sensor problems I know. Here is the post:
http://forums.macrumors.com/showpost.php?p=12319603&postcount=22
Hello Everyone. Like many of you I have sufferred the hastle of a proximity sensor that simply doesn't work. Over the past few weeks I have trialled a number of so-called fixes and attempted to understand the cause and effect relationship of a number of variables. Here is what I have found. There are three contributing variables that stand out above all others they are screen protectors, type of bumper/protector and resetting the device. I am lucky enough to have access to a number of work colleagues and friends with problem phones with a substantial success rate. So far I have proved the performance of 14 phones with only one stubborn unit. Here is what to do. Step one, strip your phone and remove screen protectors and bumpers etc, step two: perform a reset of all settings. Step three: test using voicemail BEFORE you refit any accessories or protectors. In most cases this will work. Now if you choose to refit a screen protector you MUST cut out the section above the earpiece, this especially applies to "matte" finish protectors that cause the most trouble. I'll spare you the technical detail on refraction but this is key. Do not obstruct the sensor with the protective film. Next, avoid glitzy reflective covers such as the anodized aluminum look, again I'll skip the technicalities but these covers, especially the el cheapo two buck models are diabolical and confuse the sensor immensely. I have not had perfect results, but so far so good. I hope this helps you all. William.
I had the same issue with my IP4. My issue was fixed once I cut out the part of the screen protector that covers the sensor. I didn't have to do any sort of reset or voodoo to get it working. I am happy to say that I am no longer speaker phoning with my cheek. :-)
Toolgirl...I just did the same thing and ... MAGIC!! No longer having sensor issues and dropping calls or calling with my cheeks (face) ...
If anyone is have issues with the new phone...check your cover. For some reason the phone doesn't sense through the plastic lining on some of the Iphone covers...
BRILLIANT!!
Issue with Proximity Sensor during calls - Continued v2