My iphone can’t add or update any app because something trouble with my appstore payment method although i don’t have subscriptions

iPhone 7, iOS 14

Posted on Sep 3, 2023 6:53 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2023 7:10 AM

Tap Continue and sign in to view ‘your’ billing information.

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com                                                     

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

See -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

scroll to point 2 -> Add a payment method

You may need to have a valid payment method on file, even if the app you want to download is free.

Add a payment method

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you want to use your Apple ID balance, you need to set your Apple ID balance as your default payment.


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

 


1 reply
Question marked as Top-ranking reply

Sep 3, 2023 7:10 AM in response to Batodesu

Tap Continue and sign in to view ‘your’ billing information.

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com                                                     

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

See -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

scroll to point 2 -> Add a payment method

You may need to have a valid payment method on file, even if the app you want to download is free.

Add a payment method

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you want to use your Apple ID balance, you need to set your Apple ID balance as your default payment.


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iphone can’t add or update any app because something trouble with my appstore payment method although i don’t have subscriptions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.