Payment information cannot be verified

Cannot Verify Payment Information. Contact Apple Support for more information.


[Re-titled by Moderator]

Posted on Sep 3, 2023 11:47 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 4, 2023 10:02 AM

Hello hunar132,


We'd like to provide some help. It appears that your issue is with your payment method that can't be verified.


We recommend following the steps in the resource below for help with a declined purchase.

If your payment method is declined in the App Store or iTunes Store


We also recommend contacting the card issuer to ensure everything is good on their end.


If you're still having an issue with the payment, check and see if you're in Low power Mode. Having this enabled could cause the payment to be rejected.

Use Low Power Mode to save battery life on your iPhone or iPad


If after all then steps above have been exhausted and you're still having the issue then we recommend contacting Apple Support directly for further help with payment issues.

Get Support


Thank you for using Apple Support Communities.

Take care!

1 reply
Question marked as Top-ranking reply

Sep 4, 2023 10:02 AM in response to hunar132

Hello hunar132,


We'd like to provide some help. It appears that your issue is with your payment method that can't be verified.


We recommend following the steps in the resource below for help with a declined purchase.

If your payment method is declined in the App Store or iTunes Store


We also recommend contacting the card issuer to ensure everything is good on their end.


If you're still having an issue with the payment, check and see if you're in Low power Mode. Having this enabled could cause the payment to be rejected.

Use Low Power Mode to save battery life on your iPhone or iPad


If after all then steps above have been exhausted and you're still having the issue then we recommend contacting Apple Support directly for further help with payment issues.

Get Support


Thank you for using Apple Support Communities.

Take care!

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Payment information cannot be verified

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