Nothing will connect with HomeKit after upgrading Spectrum Internet

I upgraded my Spectrum internet last week to 1gig. Prior to installing my new router and modem, everything in HomeKit was working wonderfully. Once I installed the new equipment (and was forced into a new network credentials), I started having issues with accessories being unresponsive. I tried deleting them and re-adding them, and now, non of the hubs or bridges will connect. I use a Hue bridge and Sengled bridge. They worked like a dream before, now they can’t connect. I have power cycled everything, frustratingly restarted my modem and router several times. I deleted old network from my phone. Deleted and reinstalled the HomeKit app. I reset both my Hue and Sengled bridges — to no avail. My smart lights works perfectly in the native app, and they CAN be controlled through Alexa just fine. This points to HomeKit being the problem. I’m at my wits end because I have power cycled and restarted everything (including my phone, Apple TV, all accessories, and bridges). I’m on the latest software. Everything was working until I updated my spectrum equipment. Any suggestions (other than turn it on and off again) would be extremely helpful.

Posted on Sep 3, 2023 6:33 PM

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Posted on Nov 17, 2023 3:56 PM

Update: So the issue was my ISP’s own router. I bought a new router (the Eero Pro 6) and things have been working like a charm! My advice would be to ditch your ISP’s router if you’re having multiple issues with reliability and connectivity.

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Nothing will connect with HomeKit after upgrading Spectrum Internet

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