gift card added to app store in error

How can I move a gift card balance from the app store to my wallet to redeem at the Apple store?

Posted on Sep 4, 2023 8:45 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2023 9:29 PM

Hi Linda_M_M,

welcome to the Apple (user-to-user) Community.


Re: gift card added to app store in error


Wondering what kind of Gift Card you had, and whether the balance may actually be in your Apple ID account.


Although there is now a new Apple Gift Card that can be used for everything Apple in many countries:

App Store and iTunes Gift Cards are often used separately from Apple Store Gift Cards.


What type of gift card do I have? - Apple Support


The balance may actually be in your Apple ID account, where it can likely be used for purchases from Apple

How to: Check your gift card balance - Apple Support


You can check:

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support


More support if needed:

Billing and Subscriptions support website (info. / support / contact):

There is a "Get Support" link at the bottom of their webpage (link below)

Subscriptions and Billing - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Sep 6, 2023 9:29 PM in response to Linda_M_M

Hi Linda_M_M,

welcome to the Apple (user-to-user) Community.


Re: gift card added to app store in error


Wondering what kind of Gift Card you had, and whether the balance may actually be in your Apple ID account.


Although there is now a new Apple Gift Card that can be used for everything Apple in many countries:

App Store and iTunes Gift Cards are often used separately from Apple Store Gift Cards.


What type of gift card do I have? - Apple Support


The balance may actually be in your Apple ID account, where it can likely be used for purchases from Apple

How to: Check your gift card balance - Apple Support


You can check:

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support


More support if needed:

Billing and Subscriptions support website (info. / support / contact):

There is a "Get Support" link at the bottom of their webpage (link below)

Subscriptions and Billing - Official Apple Support


All the best :-)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

gift card added to app store in error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.