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Linda_M_M Author

Level 1

4 points

gift card added to app store in error

How can I move a gift card balance from the app store to my wallet to redeem at the Apple store?

Posted on Sep 4, 2023 8:45 AM

Top-ranking reply

brbo

Level 8

45,199 points

Posted on Sep 6, 2023 9:29 PM

Hi Linda_M_M,

welcome to the Apple (user-to-user) Community.

Re: gift card added to app store in error

Wondering what kind of Gift Card you had, and whether the balance may actually be in your Apple ID account.

Although there is now a new Apple Gift Card that can be used for everything Apple in many countries:

App Store and iTunes Gift Cards are often used separately from Apple Store Gift Cards.

What type of gift card do I have? - Apple Support

The balance may actually be in your Apple ID account, where it can likely be used for purchases from Apple

How to: Check your gift card balance - Apple Support

You can check:

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support

More support if needed:

Billing and Subscriptions support website (info. / support / contact):

There is a "Get Support" link at the bottom of their webpage (link below)

Subscriptions and Billing - Official Apple Support

All the best :-)

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gift card added to app store in error

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