Won't let me have same email for notifications and Apple ID. Work Email used as ID is going away. What do I do?

Work email was used as ID. It will soon not be available. System won't let me change ID to personal Email, because it is used for notifications. Says I need to use a different Email. I don't have another Email address. What do I do?

iPhone 12, iOS 16

Posted on Sep 4, 2023 9:14 AM

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Question marked as Top-ranking reply

Posted on Sep 5, 2023 8:16 AM

Greetings 58PackMan,


We'd like to help. You will need to remove your personal email address from your Apple ID. This resource can walk you through these steps: Manage and use your Apple ID


Once your personal email address has been removed, you should be able to use it for your Apple ID. Click here if you further direction with making this change: Change your Apple ID


Let us know if this helps.

Best wishes.


1 reply
Question marked as Top-ranking reply

Sep 5, 2023 8:16 AM in response to 58PackMan

Greetings 58PackMan,


We'd like to help. You will need to remove your personal email address from your Apple ID. This resource can walk you through these steps: Manage and use your Apple ID


Once your personal email address has been removed, you should be able to use it for your Apple ID. Click here if you further direction with making this change: Change your Apple ID


Let us know if this helps.

Best wishes.


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Won't let me have same email for notifications and Apple ID. Work Email used as ID is going away. What do I do?

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