Apple TV apps won’t load after updating latest iOS

I have downloaded couple of movies on Apple TV apps. However after updating latest iOS 16.6 in my iPad, I can no longer able to load Apple TV apps and continue watching my downloaded movies. Please help.

iPad Pro

Posted on Sep 4, 2023 12:34 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 5, 2023 12:12 PM

Hi sintia193,


Here's a resource that has steps that will help if the Apple TV+ app won't load: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

If the issue continues, reply with the answers to these questions for more help:

  • What happens when you try to load the Apple TV+ app?
  • If you have any other devices, does the app successfully load on those devices?


Regards.

1 reply
Question marked as Top-ranking reply

Sep 5, 2023 12:12 PM in response to sintia193

Hi sintia193,


Here's a resource that has steps that will help if the Apple TV+ app won't load: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

If the issue continues, reply with the answers to these questions for more help:

  • What happens when you try to load the Apple TV+ app?
  • If you have any other devices, does the app successfully load on those devices?


Regards.

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Apple TV apps won’t load after updating latest iOS

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