If you're experiencing issues with your iPhone 13 Pro Max not sending photos as email attachments and they are getting stuck in the outbox, here are some troubleshooting steps you can try to resolve the problem:
- Ensure that your iPhone is connected to a stable Wi-Fi or cellular data network. A poor or unstable connection can prevent emails from being sent.
- Verify that your email account settings are correctly configured. Go to Settings > Mail > Accounts and select your email account. Ensure that the SMTP server settings are correct. You may need to contact your email service provider for the correct SMTP server details.
- Ensure that you are using the built-in Mail app on your iPhone to send emails. If you're using a third-party email app, try sending the photos using the native Mail app to see if the issue persists.
- Check the size of the photos you are trying to send. If they are very large, some email servers may have limitations on attachment size. Try sending smaller photos or reducing the resolution.
- If you are using a VPN or proxy server, it may interfere with email sending. Try disabling these temporarily and then attempt to send the email again.
- If none of the above steps work, it's possible that there may be an issue with your email service provider. Contact their support for assistance and ensure there are no issues on their end.
- Sometimes, email service providers experience outages or issues on their servers. You can check their official website or social media channels for any reported outages.
- In Mail on iCloud.com, click. at the top of the Mailboxes list, then choose Settings. Click Composing, then select “Use Mail Drop when sending large attachments”. Click Done. Add an email attachment in Mail on iCloud.com - Apple Support
- Mail Drop lets you send large files like videos, presentations and images through iCloud. If you shared links through Mail Drop that are no ...Mail Drop limits
- Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
- Restart the device. That's it.

- Still not solved --> Force restart iPhone - Apple Support

- If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
- Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
- You can return settings to their defaults without erasing your content.
- If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
- Make sure you have the latest updates installed.
- Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
- Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)
If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.