my new Macbook is not charging, what's the problem

all cables checked, plug in checked, battery checked but not charging


MacBook Air 13″, macOS 13.5

Posted on Sep 4, 2023 11:05 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 4, 2023 11:12 PM

3left2shoot Said:

"my new Macbook is not charging, what's the problem: all cables checked, plug in checked, battery checked but not charging"

-------


Report back if anything her helps...

Troubleshooting Mac Charge:


Refer to the following....


A. Reset the SMC and your NVRAM:

(Applies to Intel-Based Macs Only): Sometimes when changes are made to the system(i.e. Updates), system configurations (i.e. for Power) become manipulated, technically. So, reset the SMC and NVRAM. Try performing each thrice. It may take sometime, being certain you have the time to perform these resets.


B. Try a New Charger:


C. A Few Links to Refer to for Power:





1 reply
Question marked as Top-ranking reply

Sep 4, 2023 11:12 PM in response to 3left2shoot

3left2shoot Said:

"my new Macbook is not charging, what's the problem: all cables checked, plug in checked, battery checked but not charging"

-------


Report back if anything her helps...

Troubleshooting Mac Charge:


Refer to the following....


A. Reset the SMC and your NVRAM:

(Applies to Intel-Based Macs Only): Sometimes when changes are made to the system(i.e. Updates), system configurations (i.e. for Power) become manipulated, technically. So, reset the SMC and NVRAM. Try performing each thrice. It may take sometime, being certain you have the time to perform these resets.


B. Try a New Charger:


C. A Few Links to Refer to for Power:





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my new Macbook is not charging, what's the problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.