Apple Intelligence is now available on iPhone, iPad, and Mac!
So one of my Iphone's screen is completely frozen and even with the three button forced restart it still doesn't make it working again, the phone restarts but i still can't swipe nor use the touchscreen in general, what can I do without actually deleting everything off the phone with a factory reset from the mac?
seeking for help as I need the phone
Hi Leoriz11
welcome to the Apple (user-to-user) Community.
Re: Iphone frozen and force restart doesn't make a difference
We do not know which iPhone model you have, or which iOS version is installed in order to help:
Apple support have a video online (see below) that may be helpful in guiding you to regain access:
If your iPhone, iPad, iPod freezes during start up
https://www.youtube.com/watch?v=2CRilTPouRU
All the best :-)
Hi Leoriz11
welcome to the Apple (user-to-user) Community.
Re: Iphone frozen and force restart doesn't make a difference
We do not know which iPhone model you have, or which iOS version is installed in order to help:
Apple support have a video online (see below) that may be helpful in guiding you to regain access:
If your iPhone, iPad, iPod freezes during start up
https://www.youtube.com/watch?v=2CRilTPouRU
All the best :-)
Iphone frozen and force restart doesn't make a difference
