iPhone 12 - can only hear caller on speaker but they can hear me without speaker

iPhone 12 - can only hear caller on speaker but they can hear me without speaker

iPhone 12 Pro only hear from speaker??? What’s the problem!

Cannot hear person I call but they can hear me. How can I fix this?

I have I phone 12

I can only use my phone on speaker phone

normal phone hearing speaker not working

I can only hear callers when on speaker

That is about when the phone rings when somebody calls. We’re talking about the call audio. We cannot hear the caller talking unless on speaker -then the whole room can hear them too

Even caller can not hear me without my speaker phone

Ever since I updated my phone I can’t hear any calls unless on speaker or with AirPods? The internet stuff is not working!

Can only hear caller on speaker but they can hear me

iPhone 12 - can only hear caller on speaker but they can hear me without speaker

Hi Splinter123,

Since you can only hear callers when you put them on speaker, we recommend that you try the steps here: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

To perform the recommended troubleshooting steps via the link above, complete the steps in the section below.

Follow these steps

1. If your device has a Ring/Silent switch, move the switch forward—toward the device's display—so that orange isn't showing. If you're using an iPad, you can also swipe down from the top-right corner to open Control Center and make sure that Silent Mode is off. 

2. Open Settings > Focus > Do Not Disturb and make sure that Do Not Disturb is off.

If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.

1. Remove all screen protectors, films, or cases from your device. 

2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 

3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.

4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.

5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.

We recommend the steps above because they will show you what to do if you can't hear a person's voice clearly, hear crackling, hear static, or have issues with sound quality.

If you’re still experiencing the same issue, then we recommend that you contact Apple Support directly so that they can work with you to find a solution. You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service. Thank you for participating in the Apple Support Communities. Cheers!

Hey Splinter123,

Since the receiver of your iPhone appears to no longer be working, we recommend having your iPhone serviced.

You can locate the nearest Apple Store or Apple Authorized Service Provider (AASP) using this link: Find Locations

You can also contact Apple Support directly to arrange the repair as well: Get Support

You can see how much it may cost to repair your iPhone using this link: iPhone Repair & Service - Apple Support. Just scroll down to "How much will it cost?” and fill in the fields.

Before you bring in or send in your iPhone, here’s how to get it ready for service: Get your iPhone, iPad, or iPod touch ready for service - Apple Support

All the best.

The caller can hear me, however I can’t hear my caller

same exact issues with the 12 max pro!!!! Had worse issues with the 11 max pro!!!! Ridiculous situation I have had it with Apple...Android I am coming home...