I am having trouble trying to pay for additional icloud storage. I was unable to change my billing address which I believe is causing the issue

I am following the upgrade que on my apple device, but the credit card payment is being rejected.

iPhone 12, iOS 16

Posted on Sep 5, 2023 11:49 AM

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Question marked as Top-ranking reply

Posted on Sep 6, 2023 10:08 AM

Hi 0ASB005556,


To change the billing address of your Apple ID payment method, on your iPhone go to Settings > [Your Name] > Payment & Shipping, tap on the payment method and navigate down to Billing Address.


If you are still unable to make a purchase, see If your payment method is declined in the App Store or iTunes Store.


Take care.

1 reply
Question marked as Top-ranking reply

Sep 6, 2023 10:08 AM in response to 0ASB005556

Hi 0ASB005556,


To change the billing address of your Apple ID payment method, on your iPhone go to Settings > [Your Name] > Payment & Shipping, tap on the payment method and navigate down to Billing Address.


If you are still unable to make a purchase, see If your payment method is declined in the App Store or iTunes Store.


Take care.

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I am having trouble trying to pay for additional icloud storage. I was unable to change my billing address which I believe is causing the issue

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