usbc to hdmi adapter not working

I have an mac mini m2, I have two monitors one connected to the HDMI port, the other connected to the thunder bolt and I use the usb-c to HDMI adapter from apple, the monitor connected to this adapter keeps going off every 2 or 3 minutes and I have to turn it the monitor on and off, I already went to the hz is at 60hz and not fix, I change the sleeping time to never and still doing the same thing, is it possible that the adapter is not working right, does it have warranty from apple, I mean is 69.99 price

Mac mini (M2, 2023)

Posted on Sep 5, 2023 5:47 PM

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Posted on Sep 6, 2023 6:12 AM

If a shorter higher quality HDMI cable doesn't fix the problem.

Then yes, you should be able to return the Adapter.


What Displays do you have?

Does either have DisplayPort input?


If one or both have DisplayPort input, then you can use a USB-C to DisplayPort cable to one.

also see > Connect a display to Mac mini - Apple Support

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usbc to hdmi adapter not working

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