Apple music won't download purchased songs

I've tried every solution offered on these forums (i.e., restarted router, checked storage space, DNS reset, up to date, etc, etc, etc, etc, etc, etc, etc......very frustrating). I keep getting "There was a problem downloading [insert song]." Error code 3201.


For all that's good and holy, does anyone have a solution?


And please don't send me to Apple support - zero help. I can't even get them to answer me.

iMac (2017 – 2020)

Posted on Sep 6, 2023 6:58 AM

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Posted on Sep 6, 2023 10:14 AM

It may be that security or possibly anti-virus software might be causing an issue. See the 'If your security software is causing an issue with iTunes' section (and others) in:

Resolve issues between iCloud for Windows or iTunes and third-party security software - Apple Support


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Apple music won't download purchased songs

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