I was charged $99.99 FIVE times on the same day in a game app. All Apple will tell me is Not Eligible for Refund. Even the App support says it is obviously incorrect. Apple Customer Support was very nice but can’t provide an answer. I never pay more than an occasional few $ for in game purchases. I’m not about to let $500 go but can’t get any resolution. I’m so frustrated!!!
iPad (8th generation)
Call Apple Support, 1-800-MY-APPLE
When the first tier agent answers the call, immediately request that your call be expedited to Customer Relations.
Don't speak to that agent about your issue, just politely but firmly request that your call be expedited to Customer Relations. Only when speaking to a Customer Relations agent explain your issue.
M1 Mac mini, macOS 13.5.1; Watch, series 7 GPS/cellular, watchOS 9.6.1; iPad Pro 2nd Gen, iPadOS 16.6; iPhone 12 Pro, iOS 16.6; TV 4th Gen, tvOS 16.6; HomePods, audioOS 16.5 and Airport Express w/ Airplay 2
I tried that and asked for a review which was also denied. I finally had no choice but to cancel my credit card. Extremely inconvenient.
In app purchase refund
