How to request a refund for Apple Game purchases?

I have top up 1time package 99.99$ in Game buff apple have been changed my payment 99.99$ two time. I requested refund money back but apple say can't refund



[Re-Titled by Moderator]

Original Title: Top up Game

Posted on Jun 17, 2025 11:26 PM

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Question marked as Top-ranking reply

Posted on Jun 19, 2025 5:48 PM

Seems Apple may not have your payment in order to refund it ... they may have just passed the payment on for you the way a bank does. You may find a way to contact the person or company that has your money from within the app or game.


Else: The best source of help for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer:

Contact a third-party vendor - Apple Support

or How to contact an app developer - Apple Support

________________

If needed: You can Find the URL for content to report a concern - Apple Support

and

To report a problem, use this link: https://reportaproblem.apple.com/?s=6


Apple's Billing and Subscriptions support website: Subscriptions and Billing - Official Apple Support

1 reply
Question marked as Top-ranking reply

Jun 19, 2025 5:48 PM in response to bunhav208

Seems Apple may not have your payment in order to refund it ... they may have just passed the payment on for you the way a bank does. You may find a way to contact the person or company that has your money from within the app or game.


Else: The best source of help for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer:

Contact a third-party vendor - Apple Support

or How to contact an app developer - Apple Support

________________

If needed: You can Find the URL for content to report a concern - Apple Support

and

To report a problem, use this link: https://reportaproblem.apple.com/?s=6


Apple's Billing and Subscriptions support website: Subscriptions and Billing - Official Apple Support

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How to request a refund for Apple Game purchases?

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