iPhone asked me to activate FaceTime
On my iPhone 12 my FaceTime used to work now for some reason it asked me to activate FaceTime and now it won’t work does anyone have a fix?
[Re-Titled by Moderator]
iPhone 12, iOS 17
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User profile for user:
Ben_Z1
User level:
Community Specialist
Hi there 299bf,
If you are having issues signing into FaceTime on your iPhone, these steps from If you can’t turn on or sign in to iMessage or FaceTime can help resolve what's happening:
Check your device settings
1. Make sure that you’re connected to a cellular data or Wi-Fi network.
2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.
Turn off and restart iMessage and FaceTime
1. Go to Settings > Messages and turn off iMessage.
2. Go to Settings > FaceTime and turn off FaceTime.
3. Restart your device:
* iPhone
* iPad
* iPod touch
7. Turn iMessage and FaceTime back on.
Still not activated after a day?
It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
1. Make sure that your device has the latest version of iOS or iPadOS.
2. If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
3. Make sure you can send and receive SMS. If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.
4. Contact Apple Support.
If this continues after following those, Apple Support would be the best equipped to assist further. Reach out using the last step in those steps we provided.
Cheers!