can't access icloud on pc anymore

I can no longer access icloud on PC. I get message - An error occuurred during authentication. Please try again.

Windows, Windows 10

Posted on Sep 6, 2023 3:00 PM

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Question marked as Top-ranking reply

Posted on Sep 7, 2023 12:18 AM

Troubleshooting:

Make sure your Windows PC is up to date.

Update to the latest version of iTunes

Update to the latest version of iTunes for Windows 10 – Apple Support (UK)

 

See also -> Check your third-party security software.

Check the Wi-Fi connection.

If they are On, turn Off Hotspot & VPN

Disable all AV & Firewalls temporarily.



1 reply
Question marked as Top-ranking reply

Sep 7, 2023 12:18 AM in response to Sallylar6

Troubleshooting:

Make sure your Windows PC is up to date.

Update to the latest version of iTunes

Update to the latest version of iTunes for Windows 10 – Apple Support (UK)

 

See also -> Check your third-party security software.

Check the Wi-Fi connection.

If they are On, turn Off Hotspot & VPN

Disable all AV & Firewalls temporarily.



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can't access icloud on pc anymore

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