My cellular is not working it says I need an update but I can’t get it to update

I have plugged my phone in and tried to update but it’s not doing anything. I’ve turned my phone on and off. I’m connected to the internet. I can’t make or the calls but I can text

Posted on Sep 6, 2023 4:36 PM

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Question marked as Top-ranking reply

Posted on Sep 6, 2023 4:45 PM

dBJRn Said:

"My cellular is not working it says I need an update but I can’t get it to update: I have plugged my phone in and tried to update but it’s not doing anything. I’ve turned my phone on and off. I’m connected to the internet. I can’t make or the calls but I can text"

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Troubleshooting Cellular Errors:


A. Read Here: If you see a Cellular, Ultra Wideband, or Apple Pay Issue Message After an iOS Update or Restart - Apple Support


B. Install a Cellular Update:

It might be prompting you for a cellular update to install. So, go here for that. Update your carrier settings manually on your iPhone or iPad - Apple Support


C. "No Service":

If "No Service" is shown on the top-left corner of your screen, go here to fix that: If you See No Service or Searching on your iPhone or iPad - Apple Support

3 replies
Question marked as Top-ranking reply

Sep 6, 2023 4:45 PM in response to dBJRn

dBJRn Said:

"My cellular is not working it says I need an update but I can’t get it to update: I have plugged my phone in and tried to update but it’s not doing anything. I’ve turned my phone on and off. I’m connected to the internet. I can’t make or the calls but I can text"

-------


Troubleshooting Cellular Errors:


A. Read Here: If you see a Cellular, Ultra Wideband, or Apple Pay Issue Message After an iOS Update or Restart - Apple Support


B. Install a Cellular Update:

It might be prompting you for a cellular update to install. So, go here for that. Update your carrier settings manually on your iPhone or iPad - Apple Support


C. "No Service":

If "No Service" is shown on the top-left corner of your screen, go here to fix that: If you See No Service or Searching on your iPhone or iPad - Apple Support

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My cellular is not working it says I need an update but I can’t get it to update

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