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HomePod mini won’t connect to Internet

One HomePod mini is connected to the internet. The other won’t connect, says there’s a problem with the wifi (no problem for the other speaker) and says go to the home app for help. Home app offers nothing. Says second speaker is configuring. But gets nowhere.

HomePod mini, 15

Posted on Sep 6, 2023 11:10 PM

Reply
2 replies

Sep 7, 2023 6:31 PM in response to Ann ER

Hi Ann ER,


Thanks for connecting with us here in Apple Support Communities. You've reached us from a great article about your HomePod connecting to the internet. You've mentioned that you've tried the Home app but have you also tried the other troubleshooting steps listed? See: If Siri on your HomePod says it can't connect to the internet - Apple Support


If that doesn't help, you may want to try resetting your router or modem as this may help to address the issue you're facing.


Kind regards.


Apr 18, 2024 12:15 PM in response to Ann ER

My issue seems to be, I do have two HomePod minis grouped as a stereo pair and one keeps saying, at least twice a week, that it is having trouble connecting to the internet but the home app says it is having trouble connecting to the iCloud account, since the other Homepod Mini is connected to the internet just fine it isn't an issue of two different networks, one on Homepod Mini and one on the iPhone, so to fix this I have to bring my iPhone next to the Homepod Mini that says it cannot connect to internet and then restart that Homepod Mini and then it will connect to the internet, It is a nuisance to have to do this continually, I just restart it once a day and that helps.

HomePod mini won’t connect to Internet

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