Can’t connect ear pods

Won’t connect with new ohone

iPhone 13, iOS 16

Posted on Sep 7, 2023 11:37 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2023 1:07 PM

Hi Aiden3307,


It sounds like you need steps to help connect your AirPods to your new iPhone. If so, check out the steps below found in the article here: If your AirPods won't connect


If you can't connect to your iPhone, iPad, or iPod touch

  1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
  2. Put both AirPods in the charging case and make sure that both AirPods are charging.
  3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
  4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
  5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.

AirPods charging cases6. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch. 7. Follow the steps on the screen of your iPhone, iPad, or iPod touch.

8. Test your AirPods. If you still can't connect, reset your AirPods."



If the issue continues after completing those steps, and resetting using the steps here: How to reset your AirPods and AirPods Pro, reach out to Apple Support to further assist. Get Support


Cheers.



1 reply
Question marked as Top-ranking reply

Sep 8, 2023 1:07 PM in response to Aiden3307

Hi Aiden3307,


It sounds like you need steps to help connect your AirPods to your new iPhone. If so, check out the steps below found in the article here: If your AirPods won't connect


If you can't connect to your iPhone, iPad, or iPod touch

  1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
  2. Put both AirPods in the charging case and make sure that both AirPods are charging.
  3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
  4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
  5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.

AirPods charging cases6. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch. 7. Follow the steps on the screen of your iPhone, iPad, or iPod touch.

8. Test your AirPods. If you still can't connect, reset your AirPods."



If the issue continues after completing those steps, and resetting using the steps here: How to reset your AirPods and AirPods Pro, reach out to Apple Support to further assist. Get Support


Cheers.



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Can’t connect ear pods

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