new magic keyboard Fkeys not working

Just bought a magic keyboard for my imac. (high sierra) and I can't get the F keys to work. I know there is a place to tell it to let the F keys work normally but it's not under keyboard in the system preferences.... Help!

Posted on Sep 7, 2023 1:12 PM

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Question marked as Top-ranking reply

Posted on Sep 9, 2023 9:22 AM

Hi kt misener,


Are you referring to the function keys? If so, check your settings with the steps here: How to use the function keys on your Mac


Moreover, depending on the model you have you can find the system requirements for both Magic Keyboards below.


Magic Keyboard - Technical Specifications

"System Requirements

  • Bluetooth-enabled Mac computer with OS X v10.11 or later
  • iOS devices running iOS 9.1 or later"


and


Magic Keyboard with Numeric Keypad - Technical Specifications

"System Requirements

  • Bluetooth-enabled Mac computer with macOS 10.12.4 or later
  • iOS devices with iOS 10.3 or later"


You can also find helpful information here: If your Mac doesn’t respond to key presses - Apple Support

If the issue remains after testing the steps shared in this article and the previous post above, reach out to Apple Support directly to further assist.


Get Support


Cheers.

4 replies
Question marked as Top-ranking reply

Sep 9, 2023 9:22 AM in response to kt misener

Hi kt misener,


Are you referring to the function keys? If so, check your settings with the steps here: How to use the function keys on your Mac


Moreover, depending on the model you have you can find the system requirements for both Magic Keyboards below.


Magic Keyboard - Technical Specifications

"System Requirements

  • Bluetooth-enabled Mac computer with OS X v10.11 or later
  • iOS devices running iOS 9.1 or later"


and


Magic Keyboard with Numeric Keypad - Technical Specifications

"System Requirements

  • Bluetooth-enabled Mac computer with macOS 10.12.4 or later
  • iOS devices with iOS 10.3 or later"


You can also find helpful information here: If your Mac doesn’t respond to key presses - Apple Support

If the issue remains after testing the steps shared in this article and the previous post above, reach out to Apple Support directly to further assist.


Get Support


Cheers.

Sep 8, 2023 1:55 PM in response to kt misener

Hello kt misener,


Thanks for reaching out to Apple Support Communities. We see you have some questions about your Magic Keyboard not working as expected, and we'd like to help. While the following article has to do with not being able to connect, we'd recommend going through it to see if any of the steps help with what you're seeing: If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac - Apple Support


Mainly, disconnecting and reconnecting the keyboard, to see if that helps.


If this doesn't help, let us know if this is happening with more than one application, and we'll go from there.


Regards.

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new magic keyboard Fkeys not working

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