iPod Nano 7 cracked screen.

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Level 1

4 points

iPod Nano 7 cracked screen.

About 1 yr ago an Apple rep told me that although they no longer repair Nano 7's, I would be able to buy a replacement. Is this option still available?

Windows, Windows 10

Posted on Sep 7, 2023 2:15 PM

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Answer 1

Top-ranking reply

Vero_F1

Community Specialist

Sep 8, 2023 2:22 PM in response to michaelgeee

Hi michaelgeee,

If you look at Obtaining service for your Apple product after an expired warranty, the iPod nano (7th generation) is considered a worldwide vintage product. In this case "Products are considered vintage when Apple stopped distributing them for sale more than 5 and less than 7 years ago."

Because of this, you may want to look into getting the device serviced as it is hardware related. For service, contact and make a reservation for it here: Find Locations.

Take care.

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Answer 2

michaelgeee Author

Level 1

4 points

Oct 8, 2023 12:13 PM in response to Vero_F1

I made an appointment, and went into an Apple Store only to be told that because the Nano 7 is obsolete they no longer repair them (which they could have told me when I scheduled the appointment). They also told me that all the music I ripped into my iTunes library which has”disappeared “ is gone for good. No, I’m not interested in Apple Music, or Apple anything. Apple has lost a customer.

This isn’t directed at you, I really appreciate your response, but I needed to vent about Apple removing all MY music.

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iPod Nano 7 cracked screen.

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