What is error code C000022?

Lenore Schmidt wrote:

support staff from HP (?) did a remote access to my computer and said numerous programs were accessing my computer leading. to identity theft. They wanted $249 to fix!

Support staff from "HP"? How did you get in contact with these "support staff" at "HP" for the call where they said this? Did you contact them at a number that you know belongs to Hewlett-Packard? Or did they call you – claiming to be from HP?

If the latter, the call very likely was not from HP, but from criminals "phishing" for victims (like you) to scam. For scam calls, the claim that "numerous programs were accessing [your] computer leading to identity theft" would be a pure lie meant to frighten you into acting without thinking. (Unless, the criminals were referring to something that THEY were putting onto your computer, using remote access software they had frightened you into installing.).

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Federal Trade Commission – How To Spot, Avoid, and Report Tech Support Scams

Federal Trade Commission (from same page) : What To Do If You Were Scammed

I don't know what that error code is.

If the contact was directly from HP, them presumably it was from someone real, rather from some "phishing" criminal. But I'd still be suspicious of the claim that numerous programs were accessing your computer, leading to identity theft. How would they know? Was that for real, or just part of a canned pitch to get you to buy some security software that you might not need?

I don't know the answer, but something still doesn't seem right.