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iTunes Store preview of songs recently added to the store not working on MacOS

iMac 2019 27" running OS Ventura 13.1


Newly added songs to the iTunes Store will not preview when clicked on. It will look like they are starting to and show up at the top of the Music window, but nothing ever plays. If I right click on the Music icon in my dock it will say "Now Playing"and will show the song that I have clicked on to preview, however, it is grayed out. Seems like it is mostly songs added to the store from after Aug 18, 2023. Music added before that seems to work OK. I also can't preview any pre-order songs that are out since then.


I have tried many things. My sound works fine. All music before mid August seems to preview OK. My song library works fine. I have restarted my computer several times. My internet works fine.

iMac, macOS 10.12

Posted on Sep 7, 2023 10:09 PM

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iTunes Store preview of songs recently added to the store not working on MacOS

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