Ipad restore

Question

Level 1

4 points

Ipad restore

I have been trying to update the ipad and it did not. This time while updating over itunes it showed an error and the ipad screen froze with the apple icon and progress bar. So I had to restart and on restart it showed the icon of cabel that connects to itunes and an restore url. Now i connected again to itunes and it suggested that the ipad had to be restored and not updated. Now the ipad is still showing the same restore icon and sometimes switches off and on displaying the same icon while the itune says "Itunes is currently updating the software on the ipad". Is it normal and do i need to be signed in to itunes while restore is going on?

Windows, Windows 10

Posted on Sep 7, 2023 11:32 PM

Reply

Answer 1

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

291,572 points

Sep 8, 2023 2:57 AM in response to koyelac

Having interrupted the system software update, the iPad must now be restored to factory settings:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support

These support pages outlines the process that you'll need to follow:

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support

You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple

Reply

Ipad restore

Similar questions