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Level 1

4 points

Apple One and Apple Music

I subscribed to Apple One and canceled my Apple Music. My Apple Music doesn't work now. I reset my phone and also signed out and in again. Still nothing.

iPhone 12 Pro, iOS 16

Posted on Sep 8, 2023 12:16 AM

Top-ranking reply

picas

Level 7

20,925 points

Posted on Sep 8, 2023 12:26 AM

You shouldn't have cancelled. How to switch to a different subscription plan – Apple Support (AU)

Go to Settings > [Your Name] > Media and Purchases, sign out and sign back in.

If that doesn't help contact Apple Support via the black banner above.

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Apple One and Apple Music

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