Level 1

47 points

iPhone automatic App Updates not working

It seems like ages now that I have had to have been manually updating apps despite having the automatic update option turned on. I have made several attempts to resolve this with the apple help desk, but they seem unable to work out what the issue is.

I wondered if anyone else has had this problem and resolved it.

Things Ive tried with Apple support :

1) Log out of App Store log back in. Restart Phone

2) check for latest IOS update

3) Make sure payment option is a valid card

4) Make sure I can manually update apps

5) Check for VPS on phone

6) Check Time Zone

The latest solution from Apple was to Delete the app and re-install the app.... REALLY !!! of course this will update it to the latest version, but you can't be expected to that every time.

Yesterday ( 07/09/2023) I had 38 apps that had not updated a few of them over 5 days old !!!

Do auto updates happen at a particular time. ? Does the phone need to be charging ? Auto update is set for Wifi only

Any help would be appreciated but im resigned to manually updating apps at the moment. Which seems wrong !!!!

iPhone 13, iOS 16

Posted on Sep 8, 2023 7:41 AM

Top-ranking reply

arocca

Level 1

18 points

Posted on Jul 12, 2024 12:32 PM

Hi there - It is likely that you are often in Low Power Mode. Apple admittedly does not do a great job of making this clear within Settings, but Low Power Mode turns off automatic app updates (along with other automatic/background updates, such as fetching new Mail messages or updating your Photo library. People are similarly often confused when their "every 15 minutes" mail Fetch schedule does not work, and they have to manually refresh Mail, but they are in Low Power Mode.)

To restart automatic app updates: Try turning off Low Power Mode in your Settings or Control Center. Also ensure that you do not have any automations enabled which are automatically turning on Low Power Mode (either in the Shortcuts app or within one of your Focus Modes). Once this change has been made, see if Automatic updates restart.

Of course, the other settings you listed (turning on automatic updates, and defining whether over cellular or WiFi) must also be set correctly.

Please update this thread if this solution works for you. Even if this solution does not work for you, perhaps it will help others in the future who come across this post.

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65 replies

Jan 23, 2024 9:00 AM in response to stocksy

Just had to manually update my apps today in 2024. It’s been like this since I switched to Apple a few years ago

Jan 25, 2024 9:11 AM in response to stocksy

How do we get this escalated so someone will look into this? Are there Admins who monitor these threads?

Jan 25, 2024 9:13 AM in response to Dr. Bamboozle

Dr. Bamboozle wrote:

How do we get this escalated so someone will look into this? Are there Admins who monitor these threads?

See: Contact - Official Apple Support

jamiebc

Level 1

11 points

Jan 25, 2024 3:23 PM in response to MrCurington

I've had this issue for many years as well. Never gets fixed and unless you are into checking app updates, most people don't realise they are not using the current version.

Jan 29, 2024 9:02 AM in response to Dr. Bamboozle

Just chat gpt feedback slightly edited by interns

Feb 21, 2024 9:29 PM in response to stocksy

Waiting to have this solution since 2021…

Feb 24, 2024 11:41 AM in response to stocksy

I’m pretty sure this has been an issue ever since I’ve had an iPhone. Many years!

Moh66

Level 1

12 points

Feb 27, 2024 8:56 AM in response to stocksy

Same issue I have, it looks like Apple cannot resolve this problem. I sent that to the customer service many times and they didn’t take care about it.

Mar 13, 2024 6:21 AM in response to stocksy

I am having the same issue, not to mention certain apps won’t even open on my phone. Apple still hasn’t done anything to fix these issues. It may be time to go to android.

Mar 16, 2024 12:15 AM in response to pioel

Interesting. I shall try this out and get back to you.

Giobemo

Level 1

26 points

Apr 15, 2024 7:18 PM in response to RobaloAmigo

I'm still having this issue. Both on my work phone and my personal iPad.

Giobemo

Level 1

26 points

Apr 15, 2024 7:20 PM in response to pioel

No. This is not activated on either my work phone or personal iPad, both of which continue to experience the issue.

incrypto

Level 1

8 points

Apr 19, 2024 9:47 AM in response to MacPhil76

I think this is the answer and makes a lot of sense, thanks for posting. I wish it would get pushed to the top of this post.

dazham

Level 1

14 points

Apr 22, 2024 11:51 PM in response to stocksy

This is still an issue and apple has not done anything to fix it

Apr 27, 2024 5:02 AM in response to stocksy

Update apps not working AppStore not showing the updates

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iPhone automatic App Updates not working