iPhone automatic App Updates not working

It seems like ages now that I have had to have been manually updating apps despite having the automatic update option turned on. I have made several attempts to resolve this with the apple help desk, but they seem unable to work out what the issue is.


I wondered if anyone else has had this problem and resolved it.


Things Ive tried with Apple support :


1) Log out of App Store log back in. Restart Phone

2) check for latest IOS update

3) Make sure payment option is a valid card

4) Make sure I can manually update apps

5) Check for VPS on phone

6) Check Time Zone


The latest solution from Apple was to Delete the app and re-install the app.... REALLY !!! of course this will update it to the latest version, but you can't be expected to that every time.


Yesterday ( 07/09/2023) I had 38 apps that had not updated a few of them over 5 days old !!!


Do auto updates happen at a particular time. ? Does the phone need to be charging ? Auto update is set for Wifi only


Any help would be appreciated but im resigned to manually updating apps at the moment. Which seems wrong !!!!



iPhone 13, iOS 16

Posted on Sep 8, 2023 7:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2024 12:32 PM

Hi there - It is likely that you are often in Low Power Mode. Apple admittedly does not do a great job of making this clear within Settings, but Low Power Mode turns off automatic app updates (along with other automatic/background updates, such as fetching new Mail messages or updating your Photo library. People are similarly often confused when their "every 15 minutes" mail Fetch schedule does not work, and they have to manually refresh Mail, but they are in Low Power Mode.)


To restart automatic app updates: Try turning off Low Power Mode in your Settings or Control Center. Also ensure that you do not have any automations enabled which are automatically turning on Low Power Mode (either in the Shortcuts app or within one of your Focus Modes). Once this change has been made, see if Automatic updates restart.


Of course, the other settings you listed (turning on automatic updates, and defining whether over cellular or WiFi) must also be set correctly.


Please update this thread if this solution works for you. Even if this solution does not work for you, perhaps it will help others in the future who come across this post.

Similar questions

65 replies

Apr 16, 2024 6:05 PM in response to stocksy

I too am finally here to check out a solution.

I used to think maybe my old iPhone had a problem, until I have upgraded to the latest iPhone thinking surely it’s resolved now but the exact same problem is still here!!

I also used to think maybe it needs to be plugged in and wifi. But I plug it in every night and often at home!

Sometimes I would only know I need to update an app because I come a cross a problem accessing the app or have a glitch where I lose a file eg on Instagram.

Apr 19, 2024 11:39 AM in response to MacPhil76

That SOUNDS good, except somehow Google is able to avoid this problem with all of their apps on millions of different devices (of all different brands) all over the globe, and their servers aren't overwhelmed. It also doesn't explain why system OS updates aren't happening automatically either on iOS. I need to manually check for available updates and then need to install them manually.

May 24, 2024 10:19 PM in response to stocksy

I’ve had the same problem for years and years now! It is very irritating. I’ll go into my apps and have 60 apps or more that need to be updated. I’ve been dealing with it so long I’m just use to manually updating them. Although I shouldn’t have to and I’ll forget sometimes for weeks to update apps because honestly I shouldn’t have to. My phone does my automatic system updates but never updates any apps on its own even though I have it marked to do it!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone automatic App Updates not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.