Remote doesn’t stay charged
Charged remote for 2 hours. After using for about 30 minutes TV screen displays remote needs charging
Apple TV 4K, tvOS 13
Charged remote for 2 hours. After using for about 30 minutes TV screen displays remote needs charging
Apple TV 4K, tvOS 13
Hey bdwyer56,
Thanks for using Apple Support Communities. With the batteries inside the Apple TV remote being rechargeable, it could be that your remote needs the battery replaced. Here's a bit of information on charging the remote Charge the Siri Remote - Apple Support
You could also restart your Apple TV by disconnecting it from the wall, waiting at least six seconds, and then plugging it back in. Restarting your remote could also help to rule out possible software. Both to those suggestions can be found in the resource for when the remote isn't working as expected: If your Siri Remote or Apple TV Remote isn't working - Apple Support
If neither of those steps help, we do recommend battery service. To look into those options, start here: Apple TV Repair & Service - Apple Support
We hope this helps.
Take care!
Hey bdwyer56,
Thanks for using Apple Support Communities. With the batteries inside the Apple TV remote being rechargeable, it could be that your remote needs the battery replaced. Here's a bit of information on charging the remote Charge the Siri Remote - Apple Support
You could also restart your Apple TV by disconnecting it from the wall, waiting at least six seconds, and then plugging it back in. Restarting your remote could also help to rule out possible software. Both to those suggestions can be found in the resource for when the remote isn't working as expected: If your Siri Remote or Apple TV Remote isn't working - Apple Support
If neither of those steps help, we do recommend battery service. To look into those options, start here: Apple TV Repair & Service - Apple Support
We hope this helps.
Take care!
Remote doesn’t stay charged