I have an iPhone 6 that I used at my company before I retired. When I retired I was allowed to take and keep this phone. Some how years later my phone can no longer be used because it wants me to log into Microsoft Intune. How can I reset phone?

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I have an iPhone 6 that I used at my company before I retired. When I retired I was allowed to take and keep this phone. Some how years later my phone can no longer be used because it wants me to log into Microsoft Intune. How can I reset phone?

The iPhone can no longer be used because it is trying to sign into Microsoft intune. I’ve tried doing a factory reset but can’t get by this app. I want to be able to use this device again but cannot.

Windows, Windows 10

Posted on Sep 8, 2023 11:12 AM

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Answer 1

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AKRBTN

Level 6

8,863 points

Sep 8, 2023 11:17 AM in response to Pjackey348

You’ll need to contact the IT department at your old company. It’s clearly a corporately managed phone (that’s what MS Intune does). Only they can remove that.

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Answer 2

KiltedTim

Level 10

225,210 points

Sep 8, 2023 11:29 AM in response to Pjackey348

As stated above, the company needs to properly retire the device from their system before you will be able to use it.

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I have an iPhone 6 that I used at my company before I retired. When I retired I was allowed to take and keep this phone. Some how years later my phone can no longer be used because it wants me to log into Microsoft Intune. How can I reset phone?

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