I'm paying both $2.99/mo and 0.99¢/mo for iCloud+ after my upgrade from 50GB. How can I stop this?

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Level 1

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I'm paying both $2.99/mo and 0.99¢/mo for iCloud+ after my upgrade from 50GB. How can I stop this?

I had 50 gig storage at .99 cents and ran short of storage and upgraded to 100 gig of storage for 2.99 and am paying both .99 cents and 2.99 for over a year. How can I stop this from happening in the future and is there a way to go about requesting a refund?

[Edited by Moderator]

Posted on Sep 8, 2023 11:10 AM

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Answer 1

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Niel

Level 10

728,471 points

Sep 8, 2023 11:16 AM in response to Mkeheff5

If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff for assistance.

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I'm paying both $2.99/mo and 0.99¢/mo for iCloud+ after my upgrade from 50GB. How can I stop this?

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