Noisy AirPods Purchased More Than 3 Years Ago

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Level 1

8 points

Noisy AirPods Purchased More Than 3 Years Ago

I've been facing persistent issues with my Apple AirPods (Model A2084) purchased over three years ago. Speaker noise and microphone interference during calls have become a concern, impacting my overall experience.

I missed the replacement program deadline due to travel. I kindly ask for your support and understanding in extending the replacement offer to customers like me who encountered difficulties reaching out within the initial timeframe.

Your help and insights are greatly appreciated.

iPhone 13 Pro Max, iOS 16

Posted on Sep 8, 2023 11:11 AM

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Answer 1

Top-ranking reply

babowa

Level 9

78,580 points

Sep 8, 2023 11:52 AM in response to ZebAzmat

Unfortunately, we are all other end users here and do not work for Apple and Apple does not participate here so you are addressing the wrong audience. There is nothing we can do, you need to contact apple support.

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Answer 2

Grace2211

Community Specialist

Sep 9, 2023 2:13 PM in response to ZebAzmat

Hello ZebAzm,

Thanks for connecting with Apple Support Communities. We'd like to provide you with a few steps to help resolve the issue that you're having with your AirPods:

Be sure that you have the latest software on your connected device.
Check that your connected device is nearby, and that there is no interference: If the sound from your wireless headphones cuts out or is distorted
Listen to audio from a different app to see if the app causes the issue.
Reset your AirPods: How to reset your AirPods and AirPods Pro

If you continue to experience the same behavior, we suggest that you connect with Apple directly concerning your repair or replacement options:

AirPods Replacement, Repair, & Service

All the best.

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Noisy AirPods Purchased More Than 3 Years Ago

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