Only got one of 6 month free trial
I signed up to Apple Music because I got it with my HomePod. It said 6 month free trail. It expired after a month I followed the QR code and everything so I’m not sure why that happened.
iPhone 14, iOS 16
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User profile for user:
faith185
User level:
Community Specialist
Hello heidy177,
Thanks for posting in Apple Support Communities. We recommend looking over the requirements and FAQ from Get Apple Music free for 6 months. The answers found there may help with your question. For instance, if you didn't claim the offer within 90 days, you may have missed the promotion window. The following is from the page above.
"When does my offer expire?
You have 90 days after first pairing your device to take advantage of your six free months of Apple Music. For current owners of eligible devices, you have 90 days after upgrading to the latest iOS or iPadOS to redeem your six months free."
If you need more help, reach out to Apple Support for a closer look - Get Support.
All the best.
