The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I upgraded to the family plan and see you are charging me for both single and family plan . Is this correct if so I will be canceling both plans. Please contact me at ****
[Edited by Moderator]
iPad Pro, iPadOS 13
This is a user to user support forum. My understanding is that individual subscriptions are supposed to cancel out when you switch to a family plan, but there is always the possibility that it doesn't work correctly sometimes. Contact Official Apple Support for assistance.
tt2
This is a user to user support forum. My understanding is that individual subscriptions are supposed to cancel out when you switch to a family plan, but there is always the possibility that it doesn't work correctly sometimes. Contact Official Apple Support for assistance.
tt2
I upgraded to the Family Plan, still getting charged for the other plan?
