Mac Pro 5,1 does not recognize any of the 4 Sata ports on the logic board

Hello everyone, I was recently gifted a MP5.1 mid 2010 and am a brand new MAC user. Running Mojave on a 500GB SSD with a Radeon Sapphire RX580, 16 GB system ram, 500GB HDD - slot 1, 500GB HDD - Slot 2. My Mac does not recognize any of the 4 Sata backplane ports on the logic board. The person who gifted it to me confirmed they were working. Mac OSX is running off an SSD which is connected to the spare optical drive Sata cable. There are two 500 GB HDDs internally in slots 1 and 2. I verified they were working by connecting them externally through a Sata - USB adapter and the optical drive Sata connectors, one showed up as a Time Machine drive and the other as storage on the desktop and in Disk Utility. I also installed the SSD on slot 1 (internally) and the Mac would not boot. I connected it back to the spare optical drive Sata connector and it booted. I replaced the CMOS battery and reset the NVRAM and upon boot up it recognized the Time Machine drive in slot 1 but not the storage drive in slot 2. Troubleshooting further I decided to flip the Time Machine and storage drive slots. Upon boot up, neither was recognized and I'm back to square one. So I know the drives are serviceable and the drive on slot 1 did show up on the desktop and within Disk Utility so I know Sata port 1 does work, the question is what is causing these issues? Any help would be greatly appreciated.

Posted on Sep 9, 2023 5:52 AM

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Posted on Sep 9, 2023 8:21 AM

The "usual suspect" is that the drive connector did not mate properly with the backplane connectors. The drives can physically be inserted far enough to get the door in place -- without actually making contact with the connector. There are many different ways this can go wrong.


Lay the unit on its side, and shine a bright light inside while you insert the drives to understand exactly what must happen to get each drive 'bottomed' in its bay.

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Sep 9, 2023 8:21 AM in response to DionC2023

The "usual suspect" is that the drive connector did not mate properly with the backplane connectors. The drives can physically be inserted far enough to get the door in place -- without actually making contact with the connector. There are many different ways this can go wrong.


Lay the unit on its side, and shine a bright light inside while you insert the drives to understand exactly what must happen to get each drive 'bottomed' in its bay.

Nov 9, 2023 10:13 AM in response to DionC2023

Another option is the SATA Cable connection for the backplane is not connected to the Logic Board (or fully connected). If this Mac Pro had a hardware RAID card installed and removed, then it is possible the backplane was not reconnected to the Logic Board properly. I'm not sure if this is a possibility for the 5,1 model, or just the older models. Something to consider since it is highly unusual for all four internal bays to be non-functional.


Also, make sure to try with only a single internal drive connected just in case one of the other drives is interfering.

Nov 9, 2023 3:38 PM in response to DionC2023

Here is wat i did, i too had the same issue with all 4 sata port not functioning. The system wld not go into recovery mode command+r or any other command 4dat matter. I remove the raid card, remove all hdd connected to the sata on the logic board. I also remove the cdrom n connected 1 hdd to the cdrom sata cable n holy mother of God the freaking thing worked. I restore my previous image frm xternal drive. Once completed i remove the hdd n connected it back to the sata n the logic board n o’my Jesus all back to life. I initially tot the logic/b sata was a gonna but after days of r&d its bck to normal n i left the raid card out since I don’t use it, now all 4 sata slot are still in working order no thanks to apple. Hope dis work around helps u too.

Nov 8, 2023 7:47 AM in response to Prince-T

Having the bay SATA connectors not usable in this model Mac Pro is EXTREMELY unusual.


<< It boosts to a white screen with a question mark inside a folder. >>


There are TWO possible issues with the question mark screen.


the usual issue is that the drive is not seen or is damaged.


the second, far less likely (but possible) issue is that the drive last-recorded as the Boot drive is not correct for some reason. Shuffling the drives around is one reason.


An experiment to try is to Hold the Option key at startup, using a USB keyboard connected to a port directly on the chassis, not on a display or other Hub that comes up to late. The Mac then discovers (by brute force) what drives are connected that might be bootable. It takes several minutes to complete the scan.



Nov 9, 2023 12:35 PM in response to HWTech

Hello and thanks for the tip. I removed the logic board to further inspect the components and reseated the Sata connector but it did not resolve the issue. I revisited this problem recently and upon powering on the Mac Pro, the two internal hard drives were recognized for a short time and then disappeared again. I’m staring to lean towards bad connectors on the main board.

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Mac Pro 5,1 does not recognize any of the 4 Sata ports on the logic board

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