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Can't copy large files from iOS or iPadOS (iPhone or iPad) to my MAC since I upgraded to Ventura 13.5.2

Connecting my iOS device to USB-C port. Under the File tab, try to copy a 25 GB video file (use to work always before upgrading to Ventura 13.5.2) to my desktop, and it does not work. When attempting to copy a small file (a few KB) it works as expected.

MacBook Pro 15″, macOS 10.15

Posted on Sep 9, 2023 7:11 AM

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Question marked as Top-ranking reply

Posted on Sep 9, 2023 7:36 AM

Bahanzai wrote:

Connecting my iOS device to USB-C port. Under the File tab, try to copy a 25 GB video file (use to work always before upgrading to Ventura 13.5.2) to my desktop, and it does not work. When attempting to copy a small file (a few KB) it works as expected.


You can try shutting down and restarting both devices and try again...


no resolve—

To be proactive you can file a bug report /submit your Apple Feedback here: Product Feedback - Apple




2 replies
Question marked as Top-ranking reply

Sep 9, 2023 7:36 AM in response to Bahanzai

Bahanzai wrote:

Connecting my iOS device to USB-C port. Under the File tab, try to copy a 25 GB video file (use to work always before upgrading to Ventura 13.5.2) to my desktop, and it does not work. When attempting to copy a small file (a few KB) it works as expected.


You can try shutting down and restarting both devices and try again...


no resolve—

To be proactive you can file a bug report /submit your Apple Feedback here: Product Feedback - Apple




Can't copy large files from iOS or iPadOS (iPhone or iPad) to my MAC since I upgraded to Ventura 13.5.2

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