You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mail crashes

This is the report of what is happening

-------------------------------------

Translated Report (Full Report Below)

Process: Mail [8694]

Path: /System/Applications/Mail.app/Contents/MacOS/Mail

Identifier: com.apple.mail

Version: 16.0 (3731.700.6)

Build Info: Mail_App-3731700006000000~4

Code Type: ARM-64 (Native)

Parent Process: launchd [1]

User ID: 501


Date/Time: 2023-09-09 20:34:46.6244 +0200

OS Version: macOS 13.5.2 (22G91)

Report Version: 12

Anonymous UUID: 9B59B196-1A20-44CA-2960-5C60A91DFDEE


Sleep/Wake UUID: 2FA8FCCD-A2D2-4237-AC1E-FD8FA8A79C3C


Time Awake Since Boot: 21000 seconds

Time Since Wake: 6537 seconds


System Integrity Protection: enabled


Crashed Thread: 14 -[DeliveryQueue _deliverQueuedMessage:] Dispatch queue: NSOperationQueue 0x1440473c0 (QOS: UNSPECIFIED)


Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000


Termination Reason: Namespace SIGNAL, Code 6 Abort trap: 6

Terminating Process: Mail [8694]


Application Specific Information:

abort() called


MacBook Pro 15″, macOS 11.6

Posted on Sep 9, 2023 11:38 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2023 1:34 PM

JVP1 wrote:

This is the report of what is happening

OS Version: macOS 13.5.2 (22G91)


You do not paint a very big picture...

old issue, new issue, what changed?


Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus/VPN

all known to cause issues on the macOS


To trouble shoot further you can:


—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



no insight —

reinstall the macOS on top of your existing macOS

How to reinstall macOS

Recovery (both M1/M2 and Intel) — How to reinstall macOS - Apple Support



Similar questions

2 replies
Question marked as Top-ranking reply

Sep 9, 2023 1:34 PM in response to JVP1

JVP1 wrote:

This is the report of what is happening

OS Version: macOS 13.5.2 (22G91)


You do not paint a very big picture...

old issue, new issue, what changed?


Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus/VPN

all known to cause issues on the macOS


To trouble shoot further you can:


—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



no insight —

reinstall the macOS on top of your existing macOS

How to reinstall macOS

Recovery (both M1/M2 and Intel) — How to reinstall macOS - Apple Support



Jul 15, 2024 3:07 PM in response to JVP1

Ive had the problem with email for 7 or 8 months now. Complete erasure of system. complete reinstall. No VPN or any of the bad stuff. I've had my computer scanned multiple times by apple. Same problem. I can not send an email with anything in the subject line or it disappears. It is never sent and there is nothing in the outbox. Error Code 6

Only affects the subject line. emails can be sent as long as there is no subject but it is the same error code others keep saying they are getting on other

MAC applications. Any answers?


mail crashes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.