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Howto_you Author

Level 1

4 points

My mail crashed on my Mac. What do I do? I keep getting a crash report.

Email crashed on my iMac notebook.

MacBook Air 13″, macOS 14.3

Posted on Feb 12, 2024 9:29 AM

Top-ranking reply

BDAqua

Level 10

251,985 points

Posted on Feb 12, 2024 2:03 PM

Start with this of M1 or M2 Mac...

On your Mac, choose Apple menu > Shut Down.

Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.

Press and hold the power button on your Mac until “Loading startup options” appears.

Select a volume.

Press and hold the Shift key, then click Continue in Safe Mode.

The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.

Restart normally.

If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.

Does Mail crash if no internet?

Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.

If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild

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My mail crashed on my Mac. What do I do? I keep getting a crash report.

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