iPhone 11 volume randomly gets quieter on max

My iPhone 11 will get quieter on max volume out of no where.

it will go from full volume to really quiet and stay like that till I close my music app and re open it or sometimes fully power my phone off. It’s happens almost every time I play music. And it’s not the phone speakers not working cause when I use a Bluetooth speaker it does the same thing.

iPhone 7, iOS 14

Posted on Sep 9, 2023 4:04 PM

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2 replies

Sep 10, 2023 3:01 PM in response to ParkerGman69

Hello ParkerGman69,


As with all unexpected iPhone behavior, try taking the following steps which may help with this: restart your iPhone, make sure it is up to date, close the affected app (Music, or whatever app is in use) then reopen it, and make sure all apps are updated.



Restart your iPhone

“1. Press and hold either volume button and the side button until the power-off slider appears.

2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.

3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


Update your iPhone or iPad

“1. Back up your device using iCloud or your computer.

2. Plug your device into power and connect to the internet with Wi-Fi.

3. Go to Settings > General, then tap Software Update.

4. If you see more than one software update option available, choose the one that you want to install.

5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now."


Close an app on your iPhone or iPod touch

“1. From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.

2. Swipe right or left to find the app that you want to close. 

3. Swipe up on the app's preview to close the app."


How to manually update apps on your Apple device

“1. Open the App Store.

2. Tap your profile icon at the top of the screen.

3. Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All."



If the issue persists after all of the troubleshooting above is completed, further assistance may be needed. We want to make sure you reach the right team for help with your iPhone, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support - Apple.


Thank you for participating in the Apple Support Communities and have a wonderful day.



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iPhone 11 volume randomly gets quieter on max

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