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I'm getting the message 'iPhone camera is not an Apple product'

I can use video but photo and portrait won’t work I downloaded and updated my phone. My camera works now but it keeps giving me a message saying it’s not Apple product. I legit just got this phone so I’m irritated af



[Re-Titled by Moderator]


iPad, iPadOS 16

Posted on Sep 9, 2023 3:56 PM

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Question marked as Best reply

Posted on Sep 9, 2023 4:22 PM

Bethie8183 Said:

"I'm getting the message 'iPhone camera is not an Apple product': I can use video but photo and portrait won’t work I downloaded and updated my phone. My camera works now but it keeps giving me a message saying it’s not Apple product. I legit just got this phone so I’m irritated af"

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Troubleshooting a Vivrating iPhone iSight Camera:


"Ungenuine Camera" Message:

Did you recently get the camera replaced? If so, contact the person(s) who performed the replacement, and have them place a genuine camera in there.See Here: About Genuine iPhone Cameras - Apple Support.  They should have known better.

1 reply
Question marked as Best reply

Sep 9, 2023 4:22 PM in response to Bethie8183

Bethie8183 Said:

"I'm getting the message 'iPhone camera is not an Apple product': I can use video but photo and portrait won’t work I downloaded and updated my phone. My camera works now but it keeps giving me a message saying it’s not Apple product. I legit just got this phone so I’m irritated af"

-------


Troubleshooting a Vivrating iPhone iSight Camera:


"Ungenuine Camera" Message:

Did you recently get the camera replaced? If so, contact the person(s) who performed the replacement, and have them place a genuine camera in there.See Here: About Genuine iPhone Cameras - Apple Support.  They should have known better.

I'm getting the message 'iPhone camera is not an Apple product'

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