failed payment method

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Level 1

4 points

failed payment method

So basically for months i haven’t been able to download any apps because of my failed payment information i put in my cvv and it still says failed or when i try to remove the payment method it doesn’t let me or it says there is an active subscription on this device and i don’t know what to do i just wanna be able to download my apps regularly again without interruptions please respond and help.

iPhone 7, iOS 15

Posted on Sep 10, 2023 12:35 AM

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Answer 1

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Raicya

Level 10

209,007 points

Sep 10, 2023 1:30 AM in response to bby160

See -> Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.

Do you have a subscription? You can cancel iCloud+ and cancel other subscriptions from Apple. When your subscription period is over, remove your payment method.
If you're in a Family Sharing group and you use purchase sharing, the family organizer must have a payment method on file. If you're the family organizer, turn off purchase sharing, then remove the payment method.
If you have an unpaid balance, you might not be able to remove a payment method. Instead, change your payment method.
👉 👉 If you still can't remove a payment method, contact Apple Support.

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failed payment method

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