on my ipad occasionally my screenshotes will save to my files, however one of them for some reason won’t delete and has a pdf picture. when i try to delete it, it says it doesn’t exist therefor i cannot delete it. i tried to reset my ipad, and i cant move it somewhere else and then delete that folder. everywhere i look the options they suggest don’t work. im so confused how to get rid of it?
iPad, iPadOS 16
Hello mimsykin,
Where is this file located within the Files app? Is it located on iCloud, another syncing service, or on the iPad itself? If it's located in iCloud, you could attempt to sign in to the iCloud website and remove it from there: iCloud
If you are syncing with other cloud services using the Files app, then you may need to visit their respective website's to remove this file.
In case they are on the iPad itself, then make sure you're using these steps to try and delete the file: Delete files or recover deleted files in the Files app on your iPhone or iPad
Let us know if that helps out.
Take care.
Hello mimsykin,
Where is this file located within the Files app? Is it located on iCloud, another syncing service, or on the iPad itself? If it's located in iCloud, you could attempt to sign in to the iCloud website and remove it from there: iCloud
If you are syncing with other cloud services using the Files app, then you may need to visit their respective website's to remove this file.
In case they are on the iPad itself, then make sure you're using these steps to try and delete the file: Delete files or recover deleted files in the Files app on your iPhone or iPad
Let us know if that helps out.
Take care.
cant delete files that dont exist
