Face ID disabled

How can I enable my Face ID because now is disabled

iPhone 12, iOS 16

Posted on Sep 10, 2023 2:03 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 11, 2023 1:45 PM

Hey Offshirt,


Welcome to Apple Support Communities.


The steps below may help resolve your issue with Face ID. You may also review the steps here: If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
2. Check if there is an issue with Face ID in your iPhone's parts and service history. To do this, open the Settings app, tap General, then tap About.
3. If you still can't enroll your face or unlock your device with Face ID, you can take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.

Only a trained technician should service your device. Improper repair, modification, or use of nongenuine Apple components in the laser systems might prevent the safety mechanisms from functioning properly and could cause hazardous exposure and injury to eyes or skin.

Take care.


1 reply
Question marked as Top-ranking reply

Sep 11, 2023 1:45 PM in response to Offshirt

Hey Offshirt,


Welcome to Apple Support Communities.


The steps below may help resolve your issue with Face ID. You may also review the steps here: If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
2. Check if there is an issue with Face ID in your iPhone's parts and service history. To do this, open the Settings app, tap General, then tap About.
3. If you still can't enroll your face or unlock your device with Face ID, you can take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.

Only a trained technician should service your device. Improper repair, modification, or use of nongenuine Apple components in the laser systems might prevent the safety mechanisms from functioning properly and could cause hazardous exposure and injury to eyes or skin.

Take care.


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Face ID disabled

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